The Consulting Industry is Facing a Turning Point - What Comes Next?

Lisa Hammock

15 Jan 2025

5 min read

For decades, management consulting has been an industry of prestige, attracting top talent with the promise of fast-tracked career progression, international opportunities, and lucrative salaries. The Big Four and top-tier strategy firms have long dominated the landscape, leveraging their vast networks and deep resources to command premium fees.

But the tide is shifting. The traditional consulting model - built on high-cost, broad advisory engagements, is beginning to crack, with major players announcing hiring freezes, job cuts, and revenue declines. While this may seem like a warning sign for the industry as a whole, it’s also creating new opportunities for boutique consulting firms that can offer clients what they now value most: niche expertise, flexibility, and tangible results.

Big Firms Under Pressure: A Market Correction in Motion

The industry’s largest players are navigating a period of significant adjustment. The once-unquestioned demand for their services has weakened, forcing firms to rethink their business models. Consider the recent moves by some of the biggest names in consulting:

  • McKinsey & Co. - With a slowdown in demand, McKinsey has implemented internal hiring freezes, pushed back start dates for graduate hires, and turned its focus toward cost control.

  • Bain & Co. - Clients are cutting back on strategy consulting, leading Bain to adopt a more conservative approach to hiring.

  • EY (Ernst & Young) - The firm recently announced 150 job cuts in its UK consulting division, reflecting a decline in advisory work.

  • Accenture - The most aggressive of the bunch, Accenture revealed plans to cut 19,000 jobs - roughly 2.5% of its workforce -citing slowing revenue growth and operational restructuring.

  • Deloitte’s Facing reduced client demand, Deloitte has scaled back hiring projections to adjust to market realities.

Financial results further confirm this trend. The Big Four firms have reported significant revenue declines in their consulting divisions:

  • Deloitte: Down 2.4% in 2023-24

  • EY: Down 6.1% in 2023-24

  • KPMG: Down 3.6% in 2023-24

  • PwC: Down 25.9% in 2023-24

These figures paint a clear picture: The traditional consulting model, with its reliance on expensive, large-scale advisory projects, is facing increased scrutiny.

Why Boutique Firms are Poised for Growth

While the large consultancies recalibrate, boutique firms are stepping into the gap. Clients, now more selective with their consulting spend, are seeking high-value, results-driven services - an area where smaller, more specialised firms thrive.

Here’s why boutique consultancies are gaining traction:

Specialised Expertise Over Generalist Advice

Companies no longer want broad, one-size-fits-all solutions. Instead, they are turning to niche firms that bring deep expertise in specific industries or functions, providing more immediate and impactful value.

Greater Flexibility and Agility

Unlike the rigid structures of the Big Four, boutique consultancies can pivot quickly to meet client needs, offering tailored solutions that align directly with business objectives.

Stronger Client Relationships

Budget-conscious clients are prioritising consultants who embed themselves in their businesses - trusted partners who understand their unique challenges, rather than teams that swoop in with expensive reports but limited hands-on involvement.

Execution Over Strategy Alone

The days of PowerPoint-heavy engagements with little follow-through are fading. Clients are increasingly demanding firms that not only recommend solutions but also assist in execution, ensuring real business impact.

The Future of Consulting: A Shift Towards Value and Specialisation

The current shake-up in the consulting world does not signal a decline in demand - it signals a transformation. Large firms will continue to adapt, but boutique consultancies are uniquely positioned to thrive in this new landscape.

Clients are looking for consultants who offer high-impact solutions at better value. They want specialists who understand their sector, can quickly adapt to changing circumstances, and provide meaningful, execution-focused support. This shift represents a golden opportunity for smaller firms willing to double down on expertise, flexibility, and client relationships.

For those positioned correctly, the next chapter in consulting will not be about size - it will be about substance.





Sources

  • Business Insider

  • The Times

  • Financial Times